Loyalty Reward Program

Welcome to The Arcane Haven Customer Loyalty Reward Program!
"Earn free stuff with the Customer Loyalty Reward Program!"

Wondering how to earn free stuff? We would be glad to tell you!

The Customer Loyalty Reward Program exists to encourage purchases with our store as well as thank you for your patronage and loyalty.

How it works:
In order to earn Reward Points you must be logged in to your customer account at time of purchase. Reward Points are earned at a rate of 1 point per US Dollar Spent.* Points are redeemed at a rate of 10 US cents per point earned.** After you have made a purchase your points will be awarded and upon logging in the next time you visit the store your earned points will show on the left side of the site near the bottom box. When you go to place your next order you may choose how many points to spend during check out. You do not have to spend all your points at one time.

At check out you may choose to spend all your points up to the total of your order or you may use a portion of them or save them up for later use. there is no time limit for using your points. So long as our company exists your points will always be available. If you feel you were not rewarded points or points are not redeeming you may use the contact us page to send us a request for assistance. For fastest response within the United States please include your phone number. International Calls currently can not be made due to the high costs of the phone call and will be handled via email.

Example Tables:

You purchase a 20 dollar book and earn 20 points.
At your next order you buy a 10 dollar charm.
You use your 20 points and save 2 dollars paying only 8 dollars plus shipping and taxes.

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You purchase a 20 dollar book and earn 20 points.
At your next order you buy a 10 dollar charm.
You use 5 of your 20 points and save 50 cents paying only 8.50 dollars plus shipping and taxes.





* Points are not earned for cost of shipping nor taxes, you do not earn points on discounted items such as if you buy a 10 dollar item during a 10% off sale you will only earn 9 points instead of 10. You can not earn earn points for money saved by using points. If you buy a 10 dollar item and spend 20 points you will only earn 8 points not 10 points.
**You CAN NOT redeem points for greater than the cost of the item or items nor spend it to decrease the cost of shipping and taxes.
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