Shipping & Returns

Shipping Information and Policies:

Shipping Costs:

Orders are shipped usually within 48 hours after payment is received. Most packages are shipped by UPS Ground rate to the continental United States (7 to 10 days for delivery after package is shipped). There is a minimum shipping and handling fee per order of $8.00. This shipping cost also includes Insurance. Items may be shipped separately.

Items are labeled with shipping groups at the bottom of each description and incur seperate shipping costs due to multiple shipping locations if the shipping groups are different. Example all MGS items will have a single shipping cost, all SW Items have a single shipping cost. Purchasing any number of MGS items along with any number of SW items incurs two shipping charges.

Free Shipping on CDs and many Jewelry items!

Shipping areas are based on Product: to find out if a product can be shipped Directly to you please refer to the below chart, you are looking at the first letters before the dash in the product number:

MGS: Ships to the USA (including Puerto Rico, American Samoa, US Armed Forces, Marshall Islands, Palau, Virgin Islands); Canada, Mexico, Australia, Austria, Belgium, Denmark, England, Finland, France, Germany, Great Britain, Greece, Greenland, Iceland, Ireland, Italy, Luxembourg, Netherlands, New Zealand, Northern Ireland, Norway, Poland, Portugal, Spain, Sweden, Switzerland, and Vatican City.

SW: Ships to The 50 US States and Puerto Rico.

CH: Ships anywhere in the world that can accept standard postal services.

AG: Ships Worldwide with variable costs depending on location, especially in regards to international orders.

WCG: Ships worldwide

PM: US and Canada only except with special arrangement

NAM: US only except with special arrangement

CMC: Worldwide with variable shipping costs.

If you want an item not able to be directly shipped to your location arrangements can be made at additional cost. Please contact us for more information.

Return Policy:

We will accept the return of shipped merchandise if notification is within 7 days of receipt. We will issue Credit to your account or refund you in US dollars. The cost of return shipping shall be the responsibility of the customer. Returns of non-damaged goods are subject to a 20% restocking fee.

Due to the digital nature of eBooks, we cannot accept them for return.
Your IP Address is:
Copyright © 2015 The Arcane Haven. Powered by Zen Cart
Design by Interactive Business Solutions Co.